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Who We Are

NovoMed is a medical distribution company, catering primarily to the vascular, cardiovascular, interventional radiology, general surgical and specialty medical device markets. We are headquartered in Mumbai with branch offices in New Delhi and Bangalore and a subsidiary in Singapore.

Our focus is to partner with leading global medical device manufacturers to make quality and innovative products available throughout the Indian subcontinent and in parts of Southeast Asia. With our deep industry knowledge, familiarity with cultural and regulatory norms and strong on-ground network, we are the answer to manufacturers who are looking to develop a strong foothold in this region.

Our highly trained and experienced sales team along with our capable distribution partners enable us to deliver a high level of service to our customers. We work round-the-clock to meet the needs of healthcare professionals so that together we can provide an exceptional quality of care to the patients.

Innovative Products

We work closely with healthcare professionals as well as others in the industry to identify technologies that would make a difference. Our portfolio comprises of a range of high quality and high-tech medical products from leading brands from around the world.

Our aim is to provide healthcare professionals with products that would enable them to deliver a better quality of care, by improving patient outcomes and patient satisfaction.

Exceptional Service

Making sure that our products are available and delivered to the right people at the right time is crucial to our success. Providing exceptional service is at the core of our values and over the years we have been able to establish ourselves as a reliable partner for HCPs.

Along with meeting the supply requirements of our customers, we and our partners are always available for the HCPs with whatever assistance they may need.

Dedicated Team

Our team of experienced sales personnel is passionate and prepared to meet the demands of the HCPs. Each sales person is trained in the products that he or she represents and is focused on promoting the products in the market. They also actively participate in generating awareness about the disease and launching new products in the market.

Our team is spread out across the country to reach HCPs and healthcare establishments easily and quickly, enabling them to provide great service.

Vast Reach

We have established a strong network across the country by setting up our own offices, creating partner offices and appointing dealers. This helps us make sure that the products are delivered to healthcare facilities on time and in perfect condition. We take pride in our relationships within the industry and our ability to service hundreds of health care facilities across the country.

What We Do

Registration

Holding the requisite licenses to act as an authorized agent as well as having years of experience with compliance in India, we make it easy for foreign manufacturers to be legally compliant to sell their products in India. Certain notified medical products requiring approval need to be registered with Central Drugs Standard Control Organization (CDSCO) - the national regulatory body for Indian pharmaceuticals and medical devices. After getting the products registered, we obtain the import license to be able to import and sell the products seamlessly in India.

Distribution

Through our multiple branch offices, partner offices, regional distributors and dealers, we meet the supply needs of hospitals and HCPs across the country. We currently work with all major hospitals and are continuously taking steps to grow our network to reach additional tier 2 and tier 3 cities. We carry products which have the capacity to transform lives and it is our duty to make sure it reaches maximum people.

Sales & Marketing

Whether it is participation in conferences, regular visits to HCPs or online marketing, we are well equipped to create and execute various sales and marketing strategies. Our qualified team of specialists, on-ground knowledge, decades of experience and relationships within the industry allow us to successfully promote and market the brands that we represent.

After Sales Service

We strive every day to be the preferred partner for HCPs and healthcare institutions. We truly believe that it is the relationships we have and the level of service we provide which separates us from the rest. High customer satisfaction is very important to us and we are not afraid to go the extra mile to make sure that the HCP is comfortable using our products. Our team is always available to support cases and to record feedback so that they are able to better serve the HCP in the future.